ACCircle — Support & Help Center
使用「动森圈圈」遇到任何问题、建议或投诉，欢迎随时邮件联系我们。
✉️ accircle_mp@163.com我们通常在 1–2 个工作日内回复。为帮助我们更快定位问题，请在邮件中附上：设备型号、系统版本、App 版本（见 App 内「设置」页底部）以及问题说明或截图。
常见问题
不需要。你可以直接使用「通过 Apple 登录」创建并登录账号，无需安装任何其他 App。若你的设备已安装微信，也可以选择使用微信登录。
可以。登录后，你的图鉴收集、护照资料等数据会自动云端同步，在你登录的设备间保持一致。
进入 App 内「设置」页，选择「注销账号」，按提示完成两步确认即可。注销后相关账号数据将被删除（管理员账号请来信申请）。
如在聊天、交易房间或梦境岛等场景中遇到不当内容或违规用户，请来信 accircle_mp@163.com 并附上相关说明或截图，我们会尽快核实并处理（包括移除内容、限制相关账号）。
直接发邮件给我们即可，我们很乐意帮忙。
For any questions, feedback, or issues with ACCircle, email us anytime.
✉️ accircle_mp@163.comWe usually reply within 1–2 business days. To help us resolve your issue faster, please include your device model, OS version, app version (shown at the bottom of the in-app Settings page), and a short description or screenshot.
Frequently Asked Questions
No. You can sign in and create an account using Sign in with Apple — no additional app is required. If WeChat is installed on your device, WeChat sign-in is also offered as an option.
Yes. Once you sign in, your handbook collection, passport, and related data sync to the cloud and stay consistent across the devices you sign in on.
Open the in-app Settings page, choose “Delete Account,” and complete the two-step confirmation. Your account data is removed after deletion. (Administrator accounts: please email us to request deletion.)
If you encounter inappropriate content or behavior in chat, trading rooms, or dream islands, email us at accircle_mp@163.com with details (and a screenshot if possible). We review reports promptly and take action, including removing content and restricting accounts.
Just email us — we’re happy to help.